1. Digital Products

All products sold by ProCheat are digital goods delivered electronically. Once access is provided, the product is considered delivered.

2. No Automatic Refunds

Due to the nature of digital delivery, all sales are generally final. We do not offer automatic refunds once access has been granted.

3. Technical Issues

If you experience a technical problem preventing access or usage, you must contact support before requesting a refund. We will make reasonable efforts to resolve the issue.

4. Refund Exceptions

Refunds may be considered only if: Any approved refund is granted at our sole discretion.

5. Misuse & Abuse

Refunds will not be issued in cases of misuse, account sharing, violation of Terms of Service, or attempts to reverse engineer or resell the product.

6. Chargebacks

Initiating a chargeback without contacting support first may result in immediate suspension of access and a permanent ban from future purchases.

How to Request a Refund

To request a refund or report an issue, contact our support team via Discord with your order details and a clear description of the problem.

Fair Use

This policy exists to protect both customers and the service from abuse, while still allowing fair resolution of genuine issues.

Policy Updates

We may update this Refund Policy at any time. Continued use of the Service constitutes acceptance of the updated policy.